Define what optimum dentistry looks like and a win-win approach to communicate that to patients. Explore the two rules of Ethical Dentistry to ensure that the experience leaves the patient feeling like you’ve got their best interest at heart.
Clinicians tend to communicate in one way. Patients may communicate in another. At Prime, we call these communication zones. When the clinician is not communicating in the same zone as the patient, trust can be diminished.
In this section we will explore 5 ways to Build Trust as well as what clinicians do unintentionally to lose trust.
Following the first week seminar and in preparation for the following week, participants will have access to 10 videos.
Primespeak: The New patient Exam
Most clinicians understand that there is often a large gap between what patients think they need and what clinicians know they need.
This week we explore the Primespeak approach to bridging the gap.
Learn a new approach to Presenting Treatment Options that is more comfortable and less stressful for both the clinician and the patient. Remove any perception of sales pressure and enable patients to feel empowered to make an informed decision.
Watch an example of a Primespeak Consultation and then practice in small breakout rooms with colleagues.
Time to summarise the Primespeak approach and explore any lingering questions as we bring our 3 weeks seminar to a close. The Conclusion ensures optimal implementation back in the practice.
Following the final 8 videos and quiz, you will receive your certificate that entitles you to 13 CPD points.
Bonus: You will now have access to the Primespeak Alumni Group on the PrimeGO Platform for an additional 3 months at no charge. Access to this community of clinicians allows you to share and discuss your success and challenges with other Primespeak clinicians.
blended learning solution
Consisting of both virtual classrooms and videos
The program is split into 3 weeks of learning and is designed as a complete program, where each module has to be completed before given access to the next module
The total CPD points for the completed program is 13 pts
our focus on patient communication
Primespeak. The fundamentals of patient communication
Challenge your thinking in how you communicate with your patients in a more strategic way and understand how to quickly build trust with your patients.
By using the powerful tools in the Pre-Clinical Discussion – patients will be in control, trust you and become your patients for life.
The New patient Exam. Tools for the Pre-clinical Discussion
The New patient Exam. Tools for the Clinical Exam and Consultation
By influencing patients towards optimum treatment, patients will take more ownership of their conditions and ask you for treatment. But how do you do this without coming across with a sales agenda?
You will also learn how to present treatment options in a way that patients feel more involved and engaged in the decision-making process with you as their trusted advisor
GET IN TOUCH
Come and uncover how you can get your patients to ask you for the treatment you know they need.